Before the digital communication focused on web and mobile messaging applications, the most convenient and most comfortable way to send messages is by providing SMS (short message service) through numerous tools, i.e. SMS broadcast tool. Texting has retained a 45% reaction rate among more than 4 billion people across the world, whereas smartphone users monitor and react to almost all text messages that appear on their inbox. In addition, 75% of customers want bids sent by text to them.
Given this, SMS is a reliable instrument for your company to get your services or products promoted to customers.
What is SMS Marketing?
SMS marketing is a kind of marketing that utilizes text as a way for current and prospective customers to share promotional material. It includes the use of web-based software such as SMS broadcaster machine to plan for and send text blasts to those who sign up for your SMS campaign.
SMS Marketing Campaign Guide
If you want to enter into the marketing of SMS, it is essential to draw up a specific plan to help you guide your projects. You can use your SMS marketing plan to identify your objectives, tools, and resources to develop an SMS strategy with a great chance to work for your business. You can use this guide to implement your business' SMS marketing:
Goal Setting
All marketing strategies are designed to enhance branding, to boost revenues, to encourage website traffic or to engage customers, amongst other things. However, within these goals, you want your teams to reach a unified marketing strategy with several particular objectives. Imagine building customer loyalty. That's a very general objective/goal, so you attempt to divide it into particular ones. Your goals should include:
Make sure to increase the return customer rate by 25% for the next couple of months through free shipping on bulk orders. Do not send customers a confirmation SMS three minutes after he/she places an order.No matter what you try with your SMS campaign to accomplish, you need clear targets and evaluate those using main benchmarks.
Opting In Your Subscribers
The success of your campaign will rely mainly on the number of customers who opt for your SMS marketing services. However, it is equally important to ask your customers for permission to receive text marketing messages from you. Breaking this rule is not an effective practice which can mislead your company amongst customers.
You can choose how to promote your customers to use your SMS alerts. You can either send them an opt-in code on their phone or have them register for a site form. Whenever you post socially, e-mail, and other marketing content on your marketing channels, a customer opt-in box must be created. Make sure to emphasize what they have in the shop when they opt for SMS notifications such as exclusive deals or enormous shopping discounts.
Use Software
To send you text messages about your company and special promotions, you need SMS marketing software like bulk SMS blast. The service providers use a particular program - designed to do what you intend for your SMS marketing campaign – create your list of subscribers, choose the names, schedule a text explosion, and send your messages, reminder as well as promotional coupons through text. You can integrate the SMS API in your marketing system depending on your SMS marketing company to help run your campaigns efficiently.
Finishing this off by saying, the SMS marketing system offers you and your company an excellent potential which would make you closer to your clients. But before you can take complete advantage of SMS marketing, make sure you understand how the entire marketing strategy fits into your company to make it fast and easy.
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